Terms of service
Welcome to DELUX JEWELRY! By accessing or using our website, you agree to be bound by these terms of service and our privacy policy. If you do not agree to these terms, please do not use our website.
Use of Our Website
DELUX JEWELRY grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. You may not use our website for any illegal or unauthorized purpose. You may not use our website to distribute or transmit any viruses or malicious software. You may not use our website to scrape or collect any information or data from our website without our express written consent.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of DELUX JEWELRY or our licensors and is protected by copyright and other intellectual property laws. You may not use any content on our website for any commercial purpose without our express written consent.
Product Descriptions
We strive to provide accurate and up-to-date information about the products we offer on our website. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered on our website is not as described, your sole remedy is to contact a representative and seek returns.
Pricing and Availability
All prices on our website are subject to change without notice. We reserve the right to limit the quantity of products we sell or to discontinue any product at any time. We do not warrant that the products available on our website will be available when you place an order.
Warranty Coverage & Claims Process
Coverage Includes
Our coverage plan may include the following services, subject to eligibility and approval:
Repair of knotted chains
Repair or replacement of broken or bent clasps and prongs
Refinishing and professional polishing services
Replacement for lost diamonds, where applicable under your coverage
How to Submit a Claim
Step 1: Submit Your Request
Claims can be submitted at any time through our live chat, or by contacting our support team at info@deluxjewelry.com.
Step 2: Approval & Instructions
Once your request is reviewed and approved, you will receive an email with the next steps, including detailed repair instructions.
Step 3: Repair or Replacement
If your item cannot be repaired, we may offer a replacement at our sole discretion. Replacement determinations are made on a case-by-case basis and are subject to the specific terms and conditions of your coverage plan.
Orders and Payment
By placing an order on our website, you represent that you are at least 18 years old and are capable of entering into a binding contract. You are responsible for ensuring that the information you provide in connection with your order is accurate and complete. We reserve the right to cancel any order that is deemed to be fraudulent or unauthorized.
We accept various forms of payment, including credit cards. All payments are processed through secure servers. We do not store any credit card or payment information on our servers.
Disclaimers
DELUX JEWELRY makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Governing Law
These terms of service and your use of our website are governed by the laws of the State of [State] and the laws of the United States. Any legal action or proceeding arising out of or related to these terms or our website will be brought exclusively in the federal or state courts located in [State].